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Computer Hardware Services
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Specification, acquisition, and installation of
new computer systems |
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Specification, acquisition, and installation of
printers, copiers, and other peripherals |
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Troubleshooting of computer hardware issues |
Computer Operating System Support Services
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Selection, acquisition, and installation of
Microsoft operating systems |
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Installation of service pack upgrades |
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Installation of monthly patches |
Computer Office Application Software Services
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Selection, acquisition, and installation of
office application software |
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Installation of service pack upgrades |
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Installation of monthly patches |
Computer Virus, Spyware, and Firewall Services
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Work with client to determine an overall plan
for this area |
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Install the appropriate hardware and software
components |
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Monitor all updates and daily operation of all
components |
Computer Backup and Recovery
Services
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Work with client to determine an overall plan for this
area |
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Install the appropriate hardware and software components |
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Monitor daily operation |
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Establish a procedure to test the recovery capabilities |
Computer Network Services
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Establish current needs and future plans in this area |
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Install and configure necessary components |
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Monitor operation |
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